Privacy Policy

Allmat Group ("Allmat", "we", "us", "our") respects your privacy and is committed to handling your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy explains what information we collect through this website, how we use it, and the choices you have. Enquiries are handled by Allmat Group from our warehouse at 25 Kapara Road, Gillman SA 5013.

When you contact us through our enquiry or quote forms, we collect the details you choose to provide — typically your name, business name, email address, phone number, and the content of your message. If you attach plans, materials lists, or other files to a quote request, we collect those uploaded files so our team can prepare your quote.

When you browse the website, we automatically collect limited technical information such as your device type, browser, approximate location, and the pages you visit. We use Google Tag Manager and Google Analytics 4 (GA4) to understand how the site is used. These tools may set cookies or similar identifiers in your browser.

We use the information you provide to respond to your enquiries, prepare and send quotes, fulfil orders, and keep in touch with you about your project. We use analytics information to improve the website, understand which products and pages are most useful, and measure the effectiveness of our content.

We do not sell your personal information, and we do not share it for unrelated marketing purposes. We will only ever use your details for the purpose you provided them or a directly related purpose you would reasonably expect.

To run our business and improve this website, we rely on a small number of trusted third-party providers. They only receive the information needed to perform their service, and some may process it on servers located overseas.

Analytics: we use Google Analytics and Google Tag Manager to understand how the website is used so we can improve it.

Advertising and remarketing: where enabled, we use advertising and remarketing services — which may include Google Ads, Meta (Facebook and Instagram), LinkedIn, X (Twitter) and Microsoft Advertising — to measure the effectiveness of our advertising and to show relevant ads to people who have visited our site. These services may set cookies in your browser.

Enquiry handling: your enquiry and quote details are delivered to us through our own email and secure web-relay infrastructure so that we can respond. We do not sell your personal information.

We retain the enquiry and quote information you send us — including past enquiries, quotes, and any files you provide — as part of our ongoing business records. This lets us serve you over time, honour earlier quotes, and meet our business and legal record-keeping obligations. We do not routinely delete this information.

We take reasonable steps to protect your information from misuse, loss, and unauthorised access — including by handling enquiries through secured infrastructure that sits behind, rather than on, the public website. If you would like us to remove the information we hold about you, you can ask us at any time (see below).

You can ask us what personal information we hold about you, request a correction, or ask us to delete it. To make a request, or if you have a privacy concern, contact us using the details on our Contact page.

You can also control analytics and advertising tracking on this site directly — use the switch below to turn it off in your browser at any time. Your choice is stored on your device. You can additionally manage cookies through your browser settings.

We may update this policy from time to time; the current version always appears on this page.

This is a general template — please review it with your own legal advisor before relying on it.